We summarise several topics and trends that emerged at the customer Service Innovation Summit to help you finetune your focus for the year ahead.
Dreamforce 2019 was big, and it was overwhelming: what were the key lessons?
Emark won the Salesforce Partner Innovation award at Dreamforce. Let’s take a look at the highlights.
Emark sent its people to volunteer at St-Martins School for a week. In this blog they share their experiences of the last few days.
Emark sponsors the St-Martins School in Nairobi, Kenya. We didn’t only send money, Emark sent its people to volunteer at the school for a week.
Independent from one another, a Marketing Cloud and CRM can deliver results in their own right.
When it comes to customer experience, where do you invest? Let’s start with your shop window, and learn how to stop reinventing the wheel.
How can you go beyond personalisation on [first-name] basis for your subscribers?
In 2015, everyone jumped on the big data boat – and that ship is still sailing today.
What happens when 6,000 stories from as many event attendees all come together?