A new retail player enters your market. Now what?
Amazon has arrived in the Netherlands. What 5 lessons does this teach eCommerce brands about how they should respond to a constantly changing customer landscape?
4 Takeaways From Salesforce Service Innovation Summit
We summarise several topics and trends that emerged at the customer Service Innovation Summit to help you finetune your focus for the year ahead.
Life After Dreamforce: 3 Lessons Learned
Dreamforce 2019 was big, and it was overwhelming: what were the key lessons?
How Emark won the Dreamforce Innovative partner award with BoConcept
Emark won the Salesforce Partner Innovation award at Dreamforce. Let’s take a look at the highlights.
‘On the road to applied AI – make structured mistakes.’ Takeaways from Salesforce World Tour 2019
What happens when 6,000 stories from as many event attendees all come together?
