“Clients want joined-up, holistic solutions and services to simplify their digital transformations,” explained Ubbo Maagdenberg, Founder and CEO at Emark. “As Wunderman Thompson we’re able to deliver a broader range of services across multiple regions with the same level of expertise, innovation, and professionalism.”
Emark will now join forces locally with existing Wunderman Thompson teams, based in Amsterdam, Haarlem and Weesp, to offer seamless services and support, including communications, commerce, consultancy, CRM, CX, data, production, and technology, to provide end-to-end solutions that deliver inspirational work.
Maagdenberg will lead the technology arm of the newly merged agency alongside Gertjan Schaefers, CEO of Wunderman Thompson Commerce, Netherlands. Senior management and existing teams will remain the same, and clients will experience the consistent commitment to customer satisfaction that they have come to expect from Emark, across a broader range of services. By working with a single company instead of several to meet their digital needs, they will also be able to simplify integrations, billing, and account management.
In addition to enabling customers to cut complexity and accelerate their digital transformation journey, this final step in the Emark and Wunderman Thompson merger will also benefit employees. “Our workforce will be able to take advantage of greater career and personal development opportunities,” commented Maagdenberg. “The team is already enjoying the ability to work from any Wunderman Thompson office, which adds even more flexibility to their hybrid working arrangements.”
Neil Stewart, global CEO for Wunderman Thompson Commerce and Technology added, “Emark is a Wunderman Thompson Centre of Excellence for Salesforce and is helping major brands to deliver on ambitious CRM strategies and bring valuable loyalty programmes to their customers. This rebrand now sees them firmly integrated in the Wunderman Thompson family.”
About Wunderman Thompson
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.
We are 20,000 strong in 90 markets around the world, where our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialised vertical capabilities, to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.
In 2020, Wunderman Thompson launched Inspire, a proprietary global platform that explores what makes brands inspiring and what inspires consumers. Rooted in a rigorous, multidimensional research methodology, the platform identifies the qualities a brand must embody, the narratives it should weave, and the experiences it can design in order to spark people’s inspiration, and culminates in an annual list of the Inspire Score Top 100 Most Inspiring Brands in the World.
Wunderman Thompson is a WPP agency (NYSE: WPP).