THE FUTUTRE
SHOPPER REPORT 2021

The Future Shopper Report 2021​

The fifth edition of The Future Shopper Report delves deeper and wider than ever before into what consumers want from their digital shopping experience and what retailers must deliver. 

 

Surveying 28,000 consumers across 17 different markets, it’s written to guide executives with their implementation strategies, services and technology plans to meet customers’ shifting digital shopping expectations.

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